If you wish to make a complaint about any aspect of The Indigo Trust's work please email complaints@sfct.org.uk or write to: 

The Sainsbury Family Charitable Trusts, The Peak, 5 Wilton Road, London, SW1V 1AP.  

We take complaints seriously and aim to acknowledge complaints within 7 working days and to resolve your complaint within 28 working days.  Please see full details of SFCT's complaints policy here.

While the individual identity of complainants will be kept confidential, the lessons emerging from these are reviewed by the Senior Management Team to inform our approach and any actions that need to be taken to improve.  Key actions will be reported to Indigo’s Board of Trustees.   

The Indigo Trust is regulated by the Charity Commission for England and Wales.  Please refer to the Charity Commission’s guidance on raising concerns about a charity.