Last year, we announced that we were supporting South African organisation, Cell-Life, with a grant to build and test a digital platform where citizens of Khayelitsha township could report problems or challenges in service delivery, such as blocked drains, broken street lights or illegal rubbish dumping. After a successful first year, we are delighted to announce a second grant of £11,650 to help the project as it expands beyond its current Khayelitsha remit and seeks to gain more users and publicity.
Lungisa has proved to be one of the most successful service delivery reporting mechanisms that we have ever seen. With some 70% of reports being resolved, the proejct is leading to tangible improvements in living conditions for many South African citizens. Sustaining this astounding level of success as the project expands will doubtless present many challenges, but we’re confident that the team will be able to build on their success. Approximately half of the grant will go towards salary and office costs, while the remainder will be used for crucial awareness raising and training workshops.
To read more about the progress of this project since its inception, take a look at this post from earlier in the year.