Citizen Feedback through Technology – How to get it right

The results of projects utilising digital citizen feedback platforms can at times be disappointing. It can be difficult to receive reports from citizens and to ensure that duty bearers (individuals or organisations responsible for service delivery-often government officials or departments) are responsive to them. The Indigo Trust had a conversation with a selection of its grantees in order to ascertain factors which may contribute towards their success. Continue reading

Posted in Uncategorized | Tagged , , , , | Leave a comment

Indigo Grant-making explained

Applicants are often curious to know how the Indigo grant-making process works. One of the most common questions we get asked is ‘how do I submit a proposal?’ and is often followed by ‘how long will the process take?’ We try to keep the process as straightforward as possible to reduce both the burden on the applicant and ourselves. And while each individual case will be a little different and some applicants will get a decision quicker than others, the process works as follows: Continue reading

Posted in Uncategorized | Tagged , , | Leave a comment

Tackling West Africa’s Maternal Mortality Crisis

homeBack in 2013, we provided Grameen Foundation with a £15,000 grant to support their work to improve maternal and newborn health in rural communities in Ghana. With West Africa suffering some of the worst maternal mortality rates in the world (Ghana’s 380 deaths per 100,000 live births compares to 8 per 100,000 in the UK), the scale of the task is huge. One way that Grameen have attempted to address this is through a smartphone app, mobiHealth Volunteer, to allow community members to provide safe, accurate information on maternal and child health. The system also allows community health workers to raise the alarm with local community health nurses, who can provide further support and conduct a home visit. In this Indigo-funded project, 21 volunteers reached 430 pregnant women and 524 breastfeeding mothers. Continue reading

Posted in Health | Tagged , , , , | Leave a comment

Protecting Uganda’s Sex Workers

A few months ago, we announced a small grant to Lady Mermaid’s Bureau, a Ugandan organisation aiming to address the issues and challenges faced by sex workers in the country. microSD cards were to be supplied – preloaded with content – to sex workers. The cards would contain advice and information that sex workers could use to stay safe and protect their rights. A few months in and we have a quick update from the LMB team:  Continue reading

Posted in Democratic Transparency/Accountability, Governance, innovation | Tagged , , , , | Leave a comment

Keeping an eye on parliament

As many of our readers will know, one of Indigo’s prime areas of work concerns the transparency, accountability and effectiveness of elected officials. All countries have their fair share of problems when it comes to keeping parliamentarians in line: whether we’re talking about abuse of expenses, misuse of constituency development funds or dodgy contracts for goods and services, not a week goes by without a new scandal in one parliament or another. That’s why Indigo supports a range of projects and organisations supporting and promoting greater transparency and accountability in parliaments. Here’s a run-down of our grants in this area in no particular order: Continue reading

Posted in Democratic Transparency/Accountability | Tagged , , , , | Leave a comment

Radio is not dead yet

For many of our grantees, radio remains a vital tool to reach people who may not ordinarily subscribe to an SMS list or who may lack the time to become civic activists. As a trusted and widespread form of communication, it can be a great tool for publicising an initiative and reaching out beyond ‘the usual suspects’. It’s also great as a multi-lingual platform that does not rely on literacy or access to sophisticated technology. Children’s Radio Foundation, a South African organisation working in multiple African countries, long ago realised radio’s potential and have sought to combine it with mobile and web technologies for greater reach. Their work involves training young people to become reporters who can produce radio programmes in local languages that are accessible and understandable by other young people. Indigo is delighted to be able to support this work with a £5,000 grant that will help CRF produce and disseminate a Community Action Toolkit (CAT). This toolkit will enable youth reporters to engage with local leaders and public institutions on matters of concern to them and the local community. It is designed to be a practical guide to help young people take a more active role in the life of their communities and the decisions that affect their everyday lives. It will be distributed through CRF’s own online learning and discussion platform, where other users will be able to comment and contribute to it.

Posted in Governance, Grants Awarded | Tagged , , | Leave a comment

Want a tough job? Make parliament interesting

Back in November, we announced that we had awarded a grant to Livity Africa towards the costs of their young parliamentary reporter programme in South Africa. The job of these young reporters was to report on what was happening in the South African Parliament in an accessible, interesting and accurate way. This handy infographic shows how they got on:

LFP_Infographic ( final copy ) (1)-page-001

Over the course of the grant, Livity conducted Twitterviews with leading politicians, while all content was produced by 18-25 year olds. YouTube content reached over half a million people, while in-person debates complimented the digital engagement work. At Indigo we’re big fans of a blended approach like this – combining digital and offline work offers great opportunities to engage different sections of the target audience in ways that work for them. Livity’s work isn’t about a one-size-fits-all approach, but instead emphasises flexibility and w arrange of engagement techniques.

Posted in Democratic Transparency/Accountability, Governance | Tagged , , , | Leave a comment